Legal Notice and Privacy Policy

1.-DATA IDENTIFICATION: In compliance with the duty of information collected in the article 10 of the law 34/2002, from 11 of July, of services of the society of the information and of the trade electronic, then will reflect the following data: the owner of the web domain is VIDADI TRAVEL S.L. (hereinafter: Vidadi), with address for these purposes in Calle Arriaza, nº 18, 1º D, 28008, Madrid, C.I.F.: B87186797, registered in the register mercantile of Madrid in the volume 33290 General, section 8, registration 1 the book of societies, Folio 178, Sheet M-599127. Mail e of contact: info@haimaexperience.com

2.- USERS: The access and/or use of this website, confers the status of USER, that accepts, from said access or use, the General conditions of use listed here. These conditions shall apply regardless of the general terms and conditions resulting from mandatory where applicable.

3.- USE OF THE PORTAL: www.haimaexperience.com, provides the access to multitude of information, services, programs or data (hereinafter, “the contents”) belonging to Vidadi who the USER can access online. The USER assumes the responsibility of the use of the portal. This responsibility extends to the registry that would be required to access certain services or content. In said registration the USER will be responsible of providing information truthful and lawful. As a result of this registration, to the USER is you can provide a password of which will be responsible for, committing to make a diligent and confidential use of the same. The USER is committed to make a use right of them content and services (such as chat services, discussion forums or newsgroups) Vidadi offers through its portal, but not limited, do not use them for (i) engaging in illegal activities, illegal or contrary to good faith and public order; (II) disseminate content or propaganda of a racist, xenophobic, illegal, of terrorism or infringing human rights; (III) cause damages in the physical and logical systems of Vidadi , of its suppliers or third parties, introduce or spread in the network computer viruses or any other physical or logical systems that are capable of causing the damage; (IV) attempt to access and, in your case, use the electronic mail of other users accounts and modify or manipulate their messages. Vidadi reserves the right to remove any comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or the public safety or to, in his view, not be appropriate for your publication. In any case, Vidadi not will be responsible of them opinions poured by the users through the forums, chats, or other tools of participation.

4.- DATA PROTECTION: Vidadi travel S.L., complies with the guidelines of the law organic 15/1999 from 13 of December of protection of data of character Personal, the Royal Decree 1720/2007 from 21 December approving the Regulations implementing the Organic Law approved, the Data Protection Act GDPR (General Data Protection Regulation) and other applicable regulations at all times, and sail to ensure proper use and treatment of personal data of the user.

Through this website are collected personal data necessary for the management and maintenance of some of our services. These data are included in our files, that you are suitably inscribed in the register of the data protection agency. Without prejudice of the purposes that in each case you indicate, This information will be stored and managed with its due confidentiality, applying the measures of security computer established in the legislation applicable to prevent the access or use abuse of their data, its manipulation, deterioration or loss. At any time you can exercise your rights of access, rectification or cancellation with regard to such data, directing your request to the address of the owner of the files, by writing to the address of the Company or email info@haimaexperience.com

Data processing is based on consent or if the processing is necessary for the execution of a contract you are party, or to take action when requested before entering into a contract (Véase GDPR art. 6(1)(a)-(b)).

4.1 – ¿What information we collect?
You can visit our site anonymously. If you choose to contact through the forms on our website, you data will be processed and on behalf of the following types:

“Contact information”
When submitting a contact form via our website, or subscribe to our newsletter, data collected basic contact, such as email address and the name of your contact.

“Contact Travel Agency”
When submitting a contact form via our website as Agency, data collected basic contact, as the e-mail address and name of the Agency, CIF Agency, Agency code and contact person.

4.2 – ¿For what we use this information?
Any of the pieces of information we collect from you may be used for one or more of the following purposes:
4.2.1 – To personalize your experience (information will help to better respond to your individual needs).
4.2.2 – To improve our website (Vidadi continually strives to improve our website offerings based on the information and feedback we receive from our customers).
4.2.3 – Establishing a primary communication channel with you.
4.2.4 – To allow automated management of subscriptions.
4.2.5 – Produce and display statements cookies to End Users.
4.2.6 – To send periodic emails (the email address you provide will be used to send you information about products related Vidadi, In addition to receiving occasional company news, if accepted, updates or related services, etc.)
If at any time you wish to unsubscribe from future emails, You can unsubscribe by sending an email with the BAJA matter to the direction info@haimaexperience.com

4.3 – ¿We disclose information to third parties?
Vidadi not sell, exchanged or transferred to third parties personal data.

4.4 – Notice of violation of personal data
In the event that your data is compromised, Vidadi will notify you and the competent supervisory authorities within 72 hours by e-mail with information about the extent of the violation, the affected data, any impact on the service and Vidadi action plan with measures to protect data and limit any possible negative impact on stakeholders.

The “infringement of personal data” It refers to a security violation that leads to destruction, lost, disturbance, unauthorized disclosure or access, accidental or illegal, personal data transmitted to, stored or processed related to the Service.

5.-INTELLECTUAL AND INDUSTRIAL PROPERTY: Vidadi by itself or as assignee, is holder of all the rights of property intellectual and industrial of your web page, as well as of the elements contained in the same (a title but not limited, images, sound, audio, video, software or texts; brands or logos, combinations of colors, structure and design, selection of materials used, programs of computer needed for its operation, access and use, etc. All the rights reserved. By virtue of it provisions in those articles 8 Y 32.1, second paragraph, the law of intellectual property, are expressly prohibited the reproduction, the distribution and the communication public, including its mode of making available, of the whole or part of the contents of this website, commercial purposes, on any support and by any technical means, without the permission of Vidadi. He USER is committed to respect the rights of property intellectual and Industrial ownership of Vidadi. The USER must abstain is of delete, alter, eluding or manipulating any protection device or security system that was installed in the pages of www.haimaexperience.com

6.-EXCLUSION OF WARRANTIES AND LIABILITY: Vidadi is not responsible for, in any case, of the damages and damages of any nature that could cause, a title but not limited: errors or omissions in the content, lack of availability of the site or the transmission of viruses or malicious or damaging programmes in the contents, Despite having adopted all the measures technology necessary to avoid it.

7.-MODIFICATIONS: Vidadi, is book the right of carry out without prior notice the modifications that consider appropriate in your portal, being able to change, delete or add both them content and services that is provide through the same as the form in which these appear presented or located in your portal.

8.- LINKS: In the event that the domain name contains links or hyperlinks made other Internet sites, Vidadi, It shall not exercise any control over these sites and content. In any case Vidadi will assume responsibility some by them content of any link belonging to a web site alien, nor will guarantee the availability technical, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites. Also the inclusion of these external connections does not imply any type of Association, merger or involvement with the entities connected.

9.- RIGHT OF EXCLUSION: Vidadi is reserve the right to deny or withdraw the access to portal and/or the services offered without need of notice, to instance itself or of a third, to those users that fail to comply with the present conditions General of use.

10.-GENERAL INFORMATION: Vidadi pursue breach of these conditions as well as any improper use of your Web site exercising all civil and criminal actions that could correspond to them in law.

11.-MODIFICATION OF THE PRESENT CONDITIONS AND DURATION: Vidadi may modify at any time the conditions, being duly published as. The validity of these conditions shall be according to their exposure and will be in force until they are modified by others duly published.

12.-LEGISLATION APPLICABLE AND JURISDICTION: The relationship between Vidadi and the USER is governed by the normative Spanish existing and any controversy is submit to them judged and courts of the city of Madrid.

13.- COOKIES
See Vidadi cookies statement on the button at the bottom “Use of cookies” For information about the cookies we use.

14.- CANCELLATION OF ORDERS
The user can cancel the order (combined trip, lodging reservation, experience, etc.) anytime, notifying by email or web form.

15.- RETURN AND REFUND
In the event that the user cancels the trip before departure, Vidadi will be entitled to a refund of the following amounts:
– Management and cancellation fees, would be charged in all cases.
– In addition:
If the cancellation occurs between 60 Y 15 days prior to departure: a 5 % the total amount of travel.
If it occurs between 15 Y 3 days: a 15 % the total amount of travel.
If it occurs within 48 hours: a 50% the total amount of travel.
no presentation: a 100 % the total amount of travel.

16.- CONSENT
By using our site, you agree to this Privacy Policy.

17. CHANGES TO OUR PRIVACY POLICY
If we decide to change our Privacy Policy, we will post those changes on this page or update the modification date of the Privacy Policy below. This Privacy Policy was last modified in 4 from January 2022.